I Approved 4 Hires We Did Not Need: the 7-Step Capacity Model I Use Now

A planning board with quarterly columns and allocation figures, representing an engineering capacity model
Bryan

Bryan

Delivery & Offshore Teams Expert · October 22, 2026 · 11 min read

TL;DR

  • •Unit matters: plan in engineer-weeks, not full-time equivalents. An 8-person team starts a quarter with about 104 weeks, not with 8 people.
  • •The four deductions for leave, on-call, run work and your own recruiting time take 30 to 40 per cent off the top. This is where most plans go wrong.
  • •Lead time belongs in the arithmetic: search plus notice plus ramp means a gap this quarter cannot be closed by a hire. Say so in the model, not in a meeting.
  • •Classify before you requisition: permanent capability, temporary peak, or scope that was never affordable. My four unnecessary hires were all peaks read as permanent.

All four hires were good engineers. That is what made the mistake hard to see for two quarters. We had a roadmap that needed more hands, we counted the hands we had, we requested the difference, and it got approved. What we never did was ask whether the work that justified them was permanent. Three of the four initiatives finished inside six months, and we were left carrying four salaries against a steady state that had not grown. The model below is what I use instead. It takes half a day for a small team and its whole purpose is to make one distinction visible before a requisition exists.

Before step one: why most capacity spreadsheets are decoration

Two failure modes, and almost every unusable plan has one of them.

The first is that the spreadsheet is built after somebody has decided to hire. At that point the model is not an analysis, it is a justification, and it will arrive at the predetermined number because the person building it knows what the number should be. If a requisition exists before the model does, you are not planning capacity, you are documenting a decision.

The second is that it counts people instead of time. Eight engineers looks like a capability. One hundred and four engineer-weeks, minus thirty-five for leave, duty and run work, looks like a budget with a hole in it. Same team, and only the second description lets you have a useful argument.

Step 1: Convert headcount into delivery weeks, not full-time equivalents

Start from the calendar and stay in one unit. A quarter is about thirteen weeks per engineer, so an eight-person team opens with roughly 104 engineer-weeks. Write that number at the top.

Keep weeks as the unit all the way through, and resist the urge to convert to FTEs for the slide. The conversion destroys the information you most need: one engineer for four weeks and four engineers for one week are both “4 engineer-weeks” and are not remotely the same thing. Weeks let you keep a sequencing constraint next to the arithmetic. FTEs quietly assert that engineering time is fungible, which is the assumption behind every plan that works on paper and not in the quarter.

Step 2: Take the four deductions nobody puts in the spreadsheet

This is the step that changes the answer. Four deductions, in this order:

  1. Leave and public holidays. Annual leave entitlement across the team, plus the public holidays that fall in the quarter. On an eight-person team this is routinely 8 to 12 engineer-weeks, and it is the only one of the four that people remember.
  2. On-call and interrupt duty. Whoever is carrying the rota is not available for planned work at their nominal rate, whatever the rota document says. We count a person on primary on-call at roughly half capacity for that period. Add the daytime interrupt load: the person answering questions from other teams is doing real work that no initiative will credit.
  3. Run work on existing systems. Dependency upgrades, certificate rotations, the security finding that must be closed this quarter, the data fix nobody enjoys. This is the deduction most often set to zero, and setting it to zero does not make the work disappear. It makes it come out of your initiative budget without appearing in the plan.
  4. Recruiting and onboarding time your own team spends. If you are hiring, your engineers are interviewing. Four interviews a week across a team, plus debriefs, plus onboarding a new joiner, is a real line item. Teams that plan an aggressive hiring quarter and an aggressive delivery quarter in the same spreadsheet are double-counting the same people.

In our models these four together remove 30 to 40 per cent of the starting figure. Teams carrying an older product or a heavier compliance burden land at the top of that range. If your model shows more than 80 per cent of the calendar available for new initiatives, the run work is being done and not counted.

8 engineers, one quarter: calendar weeks against usable weeksIllustrative figures in engineer-weeks. Your four deductions will differ; the shape rarely does.0104104Calendar13 wks x 8-10Leave andholidays-9On-call andinterrupts-12Run work onexisting systems-6Interviewing andonboarding67Available fornew work64% of calendar

The gap between the grey bar and the green one is the entire argument. Teams plan against the grey bar and deliver against the green one.

Step 3: Price the work in ranges, and record the assumption behind each

Now the demand side. For each candidate initiative, write a low and a high in engineer-weeks, and one sentence naming what would push it to the high end.

The sentence is the part that earns its keep. “12 to 20 weeks” is a number you will be unable to interrogate in six weeks’ time. “12 to 20 weeks, 20 if we have to keep the old payment flow running in parallel” is a number you can check: in six weeks you will know whether the parallel flow is happening, and you will know which end of the range you are on without re-estimating anything.

Two rules we hold to. Nothing is priced as a single number, because a single number will be read as a commitment by whoever is not in the room. And the person who will do the work gives the estimate, not the person who wants it done. If you also need these initiatives to connect to stated goals rather than floating as a list, the method in our note on setting engineering OKRs is the layer above this one.

Step 4: Put lead time inside the model rather than in a footnote

Here is the arithmetic that would have stopped my four hires. A hire approved today does not add capacity today. It adds capacity after three things, and they should be three separate numbers in the model because each behaves differently and each slips differently:

  • Search time. From opening the role to a signed offer. This is the part you control and the part most often underestimated, especially for a specialised profile.
  • Notice period. Set by the candidate’s situation, not by your urgency. For experienced engineers in this market it commonly runs to one or two months, and longer at senior levels.
  • Ramp. From first day to net positive contribution. Net positive matters: for the first stretch a new joiner consumes more of a senior engineer’s time than they return, so early weeks are a negative line in the capacity model, not a neutral one.

Add them and the consequence is blunt: a capacity gap in the current quarter cannot be closed by hiring. Not because hiring is slow in some abstract sense, but because the sum of those three numbers usually exceeds the quarter you are trying to fix. The model should state this arithmetically so the conversation moves on to the responses that can actually work.

If the plan requires a hire to be productive inside the quarter in which it was approved, the plan has already failed. The only question left is which initiative you drop, and whether you choose it now or discover it in week nine.

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Step 5: Classify each gap before choosing a response

This is the step whose absence cost us four salaries. Before deciding how to close a gap, name what kind of gap it is. There are three, and each has one correct response.

Gap typeHow to recognise itCorrect response
Permanent capabilityThe work continues after the initiative ships. Someone will own and operate this in two years.Hire. This is the only category that justifies a requisition.
Temporary peakA migration, a launch, a one-off integration. There is a finish line and nothing persists behind it except maintenance.Contractor, a deliberate delay, or a reduced scope. Not a permanent hire.
Never affordableThe low estimate alone exceeds what is left after step 2, and no reordering fixes it.A conversation with whoever is expecting it. This is the honest output, and it is often the most valuable one.

The test that separates the first two takes one question: what does this person do in eighteen months? If the answer is specific and someone would notice its absence, it is permanent. If the answer is “there will definitely be more work by then”, it is a peak and you are about to do what I did. All four of my unnecessary hires failed this question, and at the time I would have told you confidently that all four were permanent.

One honest caveat on the contractor response: it is the right answer more often than teams like, and it carries a real cost in knowledge that walks out at the end. Use it where the deliverable is a thing rather than a capability, and plan the handover as part of the scope rather than as a courtesy at the end.

Step 6: Stress-test against one resignation and one slipped hire

Rerun the model twice. It takes ten minutes and it is the only part that tells you anything about risk.

Run one: remove your most load-bearing engineer. Not the most senior, the most load-bearing, which is usually the person who is the only one who understands a particular system. Subtract their weeks and also add the weeks that others will spend covering what they knew. In most small teams this single removal takes 15 to 25 per cent off the available figure, which is more than any hire will add inside the same quarter.

Run two: the planned hire arrives two months late. Not as a disaster scenario, as the base case. Searches slip, candidates take counteroffers, notice periods extend.

For each run, write down which initiative you would drop first. Write it before you need it. The decision made in advance, with the model in front of you, is almost always better than the one made in week nine with a deadline approaching and someone senior in the room. If the resignation run is the one that worries you, the method in our note on building a backfill plan is the operational follow-on, and the career ladder is the structural answer to why the load-bearing person is load-bearing in the first place.

Step 7: Publish the model and recheck it monthly against actuals

Share the assumptions, not the conclusion. A capacity model circulated as a single number is a target that someone will negotiate. The same model circulated with its four deductions and its estimate ranges visible is a document people argue with usefully, and the arguments improve it: the person who tells you your run-work figure is too low is giving you the most valuable correction available.

Then, once a month, compare forecast weeks against actual weeks per initiative. Not to grade anyone. To find out which of your four deductions is wrong, because one of them will be, and it is usually run work. A model whose errors are never examined becomes decoration within two quarters, and everyone quietly goes back to counting people.

The one number worth tracking across quarters is the share of the calendar that reaches new work. Ours moved from a planned 80 per cent, which was fiction, to a measured 64 per cent, which was uncomfortable and correct. Once that number is honest, every other decision in this model gets easier, including the one about whether a gap is really a hire. To compare the loaded cost of the responses in step 5 before committing to one, our team cost calculator covers each shape.

FAQ: engineering capacity planning

How is capacity planning different from a backfill plan or a headcount request?

A backfill plan answers a question that has already happened: someone resigned, how do we replace what they were doing. Capacity planning runs in the other direction. It asks how much usable engineering time the next two or three quarters actually contain, compares that against the work people are expecting, and produces a decision about which of the three responses to use for each gap: hire, contract, or cut. A headcount request is an output of that model rather than an input to it. If a requisition exists before the model does, the model will be built to justify it, which is the most common way a team ends up with approved hires it does not need.

What percentage of engineering time should a model assume is available for new work?

In our own models the four deductions, annual leave and public holidays, on-call and interrupt duty, run work on existing systems, and recruiting and onboarding time, remove between thirty and forty per cent of the raw calendar. That leaves roughly sixty to seventy per cent for new initiatives, and teams carrying an older product or a heavier compliance burden land at the lower end. We would treat any figure above eighty per cent as a planning error rather than a high-performing team: it almost always means run work is being done but not counted, which means it is coming out of the initiative budget invisibly.

How should hiring lead time be modelled for a Singapore engineering role?

As three separate numbers rather than one, because each behaves differently. Search time, from opening a role to a signed offer, is the number you control and the one most often underestimated. Notice period is set by the candidate situation and in this market commonly runs to one or two months for experienced engineers, longer at senior levels. Ramp time, from first day to net positive contribution, depends on how specialised your domain is and is the number teams forget entirely. Add them, and the total is why a gap in the current quarter can almost never be closed by a new hire. Model the three separately so that when a plan slips you can see which part slipped.

Is this worth doing for a team of six engineers?

Yes, and it takes about half a day at that size. The value at six people is not the forecast, it is the deductions. A six-person team has roughly seventy-eight engineer-weeks in a quarter and will typically find that twenty-five to thirty of them are already committed to leave, on-call and run work before anyone has planned anything. Founders who have never written that down tend to plan against the full seventy-eight, which is how a quarter ends with three initiatives half finished. The stress test in step six also matters more at small size, not less, because one resignation is a sixth of your capacity.

Start with one quarter, not three

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Method notes: the 104 engineer-weeks figure is arithmetic, thirteen weeks against eight people, and the deduction figures in the chart are illustrative rather than a benchmark. The 30 to 40 per cent deduction range, the 64 per cent measured figure, the 15 to 25 per cent impact of removing a load-bearing engineer and the four unnecessary hires come from our own engagements and are reported as our experience. Notice-period and ramp observations describe what we see in this market and should be checked against your own last three searches rather than treated as fixed inputs.